Explore career opportunities at The Nishat Hotel Margala, Islamabad for Room Division Manager and Assistant Director – MICE positions. Check qualifications, responsibilities, and how to apply.
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Position 1: Room Division Manager
Preferred Skills & Qualifications
- Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
- Minimum 5-7 years of relevant experience in Rooms Division operations, preferably in a luxury or five / four-star hotel environment.
- Strong experience in managing multiple Rooms Division departments and leading large teams.
- Ability to work under pressure in a fast-paced hotel environment.
- Strong interpersonal and conflict-resolution skills.
Key Responsibilities
- Oversee the overall operations of the Front Office, Housekeeping, Concierge, Guest Services, and related Rooms Division functions.
- Ensure the highest standards of guest service, operational efficiency, and departmental performance.
- Develop and implement SOPs, policies, and service standards in line with hotel requirements.
- Monitor room occupancy, ADR, RevPAR, room availability, and other key operational performance indicators.
- Ensure effective coordination between Front Office, Housekeeping, Engineering, Security, and other departments.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
- Lead, train, coach, and evaluate Rooms Division staff to enhance service quality and productivity.
- Support revenue optimization through effective room inventory and operational coordination with the Revenue Management team.
Position 2: Assistant Director – MICE
Preferred Skills & Qualifications
- Bachelor’s degree in Hospitality Management, Hotel Management, Business Administration, Marketing, Tourism Management, or a related field.
- Master’s degree or relevant professional certification will be an advantage.
- 8-10 years of relevant experience in MICE Sales, Event Management, Corporate Sales, Hospitality Sales, or a related field.
- Experience in developing corporate accounts and generating new MICE business will be preferred.
Key Responsibilities
- Develop and execute MICE sales strategies to achieve departmental revenue and business development targets.
- Identify and pursue new business opportunities within the corporate, association, government, exhibition, and event segments.
- Build and maintain strong relationships with corporate clients, event organizers, travel management companies, destination management companies, and other key business partners.
- Handle inquiries and requirements for meetings, conferences, exhibitions, incentives, corporate events, and group functions.
- Prepare customized proposals, quotations, packages, and event plans based on client requirements.
- Maintain accurate records of MICE leads, opportunities, proposals, confirmed events, revenue, and client communications.
- Monitor market trends, competitor activities, corporate event requirements, and emerging MICE opportunities.
- Develop and maintain a strong MICE client database and ensure regular engagement with existing and prospective accounts.
Application Process & Contact Info
- How to Apply: Interested candidates can share their resume via email to recruitment@nishatmall.com by mentioning [Name – Position Name] in the subject title. Alternatively, you can contact via WhatsApp at +92 333 4621747.
- Location: The Nishat Hotel Margala, M2, Near Convention Center, Srinagar Highway, Islamabad.
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